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16 évaluations au total, 7 avec avis

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William Entriken

Too meta

Commenté aux États-Unis 🇺🇸 le 27 octobre 2020

Achat vérifié

I looked at the title (alluding to heavy artillery) and the title, referencing danger and dead batteries, failure scenarios for any product, catastrophic failures & missteps!

So it seems like this was a book about findings from research studies -- possibly catastrophic failures like a tank being prone to failure in a dessert because some switch relies on a AAA battery.

But no, it's a book about dangers and failure that RESEARCHERS had while doing user research. As in, this is only slightly more specific than another possible book, "People That Had a Bad Day Working at an Office Job."

There was a huge, fluffy intro, a table of contents that references another hierarchal level of tables of contentses, unnecessary color, and no margins... because you're not going to be learning anything or taking notes. And then the first story opens up with literally somebody forgot to set their alarm the night before and had a bad day at work. I thought that was an opener... it wasn't, that was the whole first story. And then it proceeds directly to the next unrelated story, bathroom reader style.

But for normal work stories, it's fine.

2 personnes ont trouvé cela utile

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David Travis

Useful to benchmark one’s own user research practice

Commenté au Royaume-Uni 🇬🇧 le 28 juin 2017

Achat vérifié

This book is a collection of user research ‘war stories’ contributed by dozens of different researchers. To prevent this being a rambling free-for-all, Portigal has organised the stories into chapters (such as ‘The Perils of Fieldwork’). The borders between these chapters are fuzzy: some stories could equally well appear in another chapter. Perhaps this is inevitable, since every story is essentially of this form: I did some user research, then something happened that I didn’t expect and this is how I felt about it. The stories are an interesting way to benchmark one’s own user research practice and to vicariously experience once-in-a-lifetime situations. After many of these stories, I found myself asking, “What would I have done in this situation?” and that seems to me a good way to become a reflective practitioner. If the book comprised only these stories I’m not sure I would have made it to the end but Portigal’s introductions to each chapter and his ‘Takeaways’ at the end of each chapter provide real insight. The book is worth it for these alone.

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Nicole

Amazing read for new UER professionals

Commenté aux États-Unis 🇺🇸 le 3 octobre 2018

Achat vérifié

I just completed my MS in HCI and Doorbells helped me so much before I started my first UER job. Not only did it easy a lot of jitters about potential worst case scenarios that I would run into but it also made me feel like I was being mentored before even starting! I feel like a lot of UER articles tend to be general and not have real world examples. Doorbells breaks that norm, I learned so much. Worth the read

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Patricia Wang

Finally a relatable book on the realities of doing research

Commenté aux États-Unis 🇺🇸 le 16 décembre 2016

Achat vérifié

We need more researchers like Steve writing about what is actually going on in the world - and as always he writes in a relatable way.

rarely do we talk about what happens when things get hairy, get dangerous, and treading on major ethical boundaries. This is a rare gift where that space is not only acknowledged, but seen as part and parcel to doing research.

This is a great and necessary text for course work and for those working inside the industry.

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CMK

Balances Ux Theory with Messy Practice

Commenté aux États-Unis 🇺🇸 le 18 novembre 2017

Achat vérifié

Theory is well and good, but it can only take you so far. A much, much needed addition to the Ux canon.

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Paul

Humans talking to each other

Commenté aux États-Unis 🇺🇸 le 13 février 2017

Achat vérifié

This book does an excellent job of humanizing user research. Ultimately, we are all just humans talking to each other.

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Sarah F.

Five Stars

Commenté aux États-Unis 🇺🇸 le 12 décembre 2016

Achat vérifié

This book is made out of 100% metaphorical nuggets juice.

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