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Doorbells, Danger, and Dead Batteries: User Research War Stories (English Edition) par [Steve Portigal]

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Steve Portigal

Doorbells, Danger, and Dead Batteries: User Research War Stories (English Edition) Format Kindle

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User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.

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Nombre de pages de l'édition imprimée

248 pages
Langue

Anglais
Pense-bêtes

Sur Kindle Scribe
Éditeur

Rosenfeld Media
Date de publication

2 décembre 2016
Taille du fichier

6578 KB
Page Flip

Activé
Word Wise

Activé
Confort de lecture

Activé
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Description du produit

Revue de presse

Doorbells, Danger, and Dead Batteries is a fascinating, sometimes hilarious, and very revealing peek behind the curtain of user research. Read this book to understand the lengths to which researchers go to get the critical insights that today's businesses desperately need. --Denise Lee Yohn, author of What Great Brands Do

These behind-the-scene stories of researchers at work will enlighten and inspire you. --Scott Berkun, author of The Myths of Innovation

The stories Steve Portigal knits together here have an extraordinary and immediate intimacy, like listening in on 66 researchers' bedtime prayers. Anne Lamott says there are essentially three kinds of prayers: help, thanks, and wow! Doorbells, Danger, and Dead Batteries covers the whole range, with humor and wisdom. --Dan Klyn, information architect, co-founder of The Understanding Group (TUG) --Ce texte fait référence à l'édition paperback.

Biographie de l'auteur

Steve is the founder of Portigal Consulting. In the past 15 years he's interviewed families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of music gear, wine packaging, medical information systems, corporate intranets, videoconferencing systems, and iPod accessories. He's an accomplished presenter who speaks about culture, innovation, and design at companies such as eBay, Adobe, Nokia, Hewlett-Packard, and Dolby Laboratories. Steve has lectured at Stanford University, Institute of Design, California College of Art, and UC Berkeley, and writes regularly on topics from interaction design to pop culture for Interactions, Core77, Ambidextrous, and Johnny Holland. He has a graduate degree in human-computer interaction from the University of Guelph and is an avid photographer who has a Museum of Foreign Groceries in his home. --Ce texte fait référence à l'édition paperback.

Détails sur le produit

ASIN ‏ : ‎ B01N0NZZB5
Éditeur ‏ : ‎ Rosenfeld Media; 1er édition (2 décembre 2016)
Langue ‏ : ‎ Anglais
Taille du fichier ‏ : ‎ 6578 KB
Synthèse vocale ‏ : ‎ Activée
Lecteur d’écran ‏ : ‎ Pris en charge
Confort de lecture ‏ : ‎ Activé
X-Ray ‏ : ‎ Non activée
Word Wise ‏ : ‎ Activé
Pense-bêtes ‏ : ‎ Sur Kindle Scribe
Nombre de pages de l'édition imprimée ‏ : ‎ 248 pages

Classement des meilleures ventes d'Amazon : 971,627 en Boutique Kindle (Voir les 100 premiers en Boutique Kindle)
- 130 en Behavioral Psychology
- 223 en Website Architecture & Usability
- 453 en Consumer Behavior

Commentaires client :
16 évaluations

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Steve Portigal

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Commentaires client

4,2 sur 5

16 évaluations

5 étoiles		55%
4 étoiles		27%
3 étoiles		9%
2 étoiles 0% (0%)		0%
1 étoile		9%

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David Travis

Useful to benchmark one’s own user research practice

Commenté au Royaume-Uni 🇬🇧 le 28 juin 2017

Achat vérifié

This book is a collection of user research ‘war stories’ contributed by dozens of different researchers. To prevent this being a rambling free-for-all, Portigal has organised the stories into chapters (such as ‘The Perils of Fieldwork’). The borders between these chapters are fuzzy: some stories could equally well appear in another chapter. Perhaps this is inevitable, since every story is essentially of this form: I did some user research, then something happened that I didn’t expect and this is how I felt about it. The stories are an interesting way to benchmark one’s own user research practice and to vicariously experience once-in-a-lifetime situations. After many of these stories, I found myself asking, “What would I have done in this situation?” and that seems to me a good way to become a reflective practitioner. If the book comprised only these stories I’m not sure I would have made it to the end but Portigal’s introductions to each chapter and his ‘Takeaways’ at the end of each chapter provide real insight. The book is worth it for these alone.

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William Entriken

Too meta

Commenté aux États-Unis 🇺🇸 le 27 octobre 2020

Achat vérifié

I looked at the title (alluding to heavy artillery) and the title, referencing danger and dead batteries, failure scenarios for any product, catastrophic failures & missteps!

So it seems like this was a book about findings from research studies -- possibly catastrophic failures like a tank being prone to failure in a dessert because some switch relies on a AAA battery.

But no, it's a book about dangers and failure that RESEARCHERS had while doing user research. As in, this is only slightly more specific than another possible book, "People That Had a Bad Day Working at an Office Job."

There was a huge, fluffy intro, a table of contents that references another hierarchal level of tables of contentses, unnecessary color, and no margins... because you're not going to be learning anything or taking notes. And then the first story opens up with literally somebody forgot to set their alarm the night before and had a bad day at work. I thought that was an opener... it wasn't, that was the whole first story. And then it proceeds directly to the next unrelated story, bathroom reader style.

But for normal work stories, it's fine.

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Patricia Wang

Finally a relatable book on the realities of doing research

Commenté aux États-Unis 🇺🇸 le 16 décembre 2016

Achat vérifié

We need more researchers like Steve writing about what is actually going on in the world - and as always he writes in a relatable way.

rarely do we talk about what happens when things get hairy, get dangerous, and treading on major ethical boundaries. This is a rare gift where that space is not only acknowledged, but seen as part and parcel to doing research.

This is a great and necessary text for course work and for those working inside the industry.

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Nicole

Amazing read for new UER professionals

Commenté aux États-Unis 🇺🇸 le 3 octobre 2018

Achat vérifié

I just completed my MS in HCI and Doorbells helped me so much before I started my first UER job. Not only did it easy a lot of jitters about potential worst case scenarios that I would run into but it also made me feel like I was being mentored before even starting! I feel like a lot of UER articles tend to be general and not have real world examples. Doorbells breaks that norm, I learned so much. Worth the read

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CMK

Balances Ux Theory with Messy Practice

Commenté aux États-Unis 🇺🇸 le 18 novembre 2017

Achat vérifié

Theory is well and good, but it can only take you so far. A much, much needed addition to the Ux canon.

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Doorbells, Danger, and Dead Batteries: User Research War Stories (English Edition) Format Kindle

Description du produit

Revue de presse

Biographie de l'auteur

Détails sur le produit

À propos de l'auteur

Steve Portigal

Commentaires client

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